Terms of Service

Effective Date: March 28, 2026

Welcome to Trevi Pools and Spas. These Terms of Service ("Terms") govern your access to and use of the website located at https://kelownapoolservice.com ("Site") and any services provided by Trevi Pools and Spas ("we", "us", or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. Acceptance of Terms

By accessing, browsing, or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you are using the Site on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Services

Trevi Pools and Spas provides information, resources, and services related to pool and spa maintenance, installation, repair, and related offerings in Kelowna, British Columbia, Canada. The Site may offer online inquiries, booking requests, and educational content. All services are subject to availability and may be modified or discontinued at our sole discretion.

3. User Accounts and Responsibilities

  1. To access certain features of the Site, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary.
  2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  3. You agree not to share your account credentials with any third party or allow unauthorized access to your account.
  4. You must notify us immediately of any unauthorized use of your account or any other breach of security.

4. Intellectual Property Rights

All content on the Site, including but not limited to text, graphics, logos, images, software, and other materials, is the property of Trevi Pools and Spas or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise use any content from the Site without our prior written consent.

5. User-Generated Content

If you submit, upload, or post any content to the Site, including reviews, comments, or other materials ("User Content"), you grant Trevi Pools and Spas a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, publish, and display such User Content in connection with the Site and our business. You represent and warrant that you have all necessary rights to submit such User Content and that it does not infringe or violate any third-party rights or applicable laws.

6. Prohibited Activities

  1. You agree not to use the Site for any unlawful purpose or in violation of any applicable laws or regulations.
  2. You shall not:
    1. Engage in any activity that could harm, disrupt, or interfere with the Site or its servers;
    2. Attempt to gain unauthorized access to other accounts, computer systems, or networks connected to the Site;
    3. Transmit any viruses, malware, or other harmful code;
    4. Use the Site to harass, abuse, or harm others;
    5. Impersonate any person or entity or misrepresent your affiliation with any person or entity;
    6. Post or transmit any content that is defamatory, obscene, offensive, or otherwise objectionable;
    7. Violate the intellectual property rights of Trevi Pools and Spas or any third party.

7. Disclaimers and Limitations of Liability

The Site and all services are provided "as is" and "as available" without warranties of any kind, either express or implied. Trevi Pools and Spas does not warrant that the Site will be uninterrupted, error-free, or secure. To the fullest extent permitted by law, Trevi Pools and Spas disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Trevi Pools and Spas shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to your use of the Site or services, even if advised of the possibility of such damages. In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing the Site.

8. Indemnification

You agree to indemnify, defend, and hold harmless Trevi Pools and Spas, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Site, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.

9. Termination

Trevi Pools and Spas reserves the right, in its sole discretion, to suspend, restrict, or terminate your access to the Site at any time and for any reason, without notice or liability. Upon termination, all provisions of these Terms which by their nature should survive will remain in effect, including but not limited to intellectual property rights, disclaimers, limitations of liability, and indemnification.

10. Governing Law and Dispute Resolution

These Terms and any disputes arising out of or relating to the Site or services shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the courts located in Kelowna, British Columbia, Canada.

11. Changes to Terms

Trevi Pools and Spas reserves the right to modify or update these Terms at any time. Any changes will be effective upon posting on the Site. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

12. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Trevi Pools and Spas
Kelowna, British Columbia, Canada
Website: https://kelownapoolservice.com

+1 250-258-8202