Terms of Service

Effective Date: April 9, 2026

Welcome to Trevi Pools and Spas. These Terms of Service ("Terms") govern your use of the website located at https://kelownapoolservice.com ("Website"), operated by Trevi Pools and Spas, located at 151 Adams Rd #3, Kelowna, BC V1X 7S4, Canada ("we", "us", or "our"). By accessing or using our Website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

1. Acceptance of Terms

By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you are prohibited from using or accessing this Website.

2. Description of Services

Trevi Pools and Spas provides information and services related to pool and spa maintenance, installation, repair, and related products. The Website may include service descriptions, contact forms, resources, and other materials for informational purposes. We reserve the right to modify, suspend, or discontinue any part of the Website or services at any time without notice.

3. User Accounts and Responsibilities

Some features of the Website may require you to create an account or provide personal information. You agree to provide accurate, complete, and current information and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Intellectual Property Rights

All content, features, and functionality on this Website, including but not limited to text, graphics, logos, images, audio, video, software, and design, are the exclusive property of Trevi Pools and Spas or its licensors and are protected by Canadian and international copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, display, perform, or create derivative works from any content on this Website without our prior written consent.

5. User-Generated Content

If you submit, upload, or post any content to the Website, including but not limited to reviews, comments, or messages ("User Content"), you grant Trevi Pools and Spas a non-exclusive, worldwide, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media. You represent and warrant that you own or have the necessary rights to submit such User Content and that it does not violate any third-party rights or applicable laws.

6. Prohibited Activities

1. Using the Website for any unlawful purpose or in violation of any applicable laws or regulations.
2. Impersonating any person or entity or misrepresenting your affiliation with any person or entity.
3. Interfering with or disrupting the operation of the Website or servers or networks connected to the Website.
4. Uploading or transmitting viruses, malware, or any other harmful code.
5. Collecting or harvesting any information from the Website without our consent.
6. Engaging in any activity that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website.

7. Disclaimers and Limitations of Liability

The Website and all content and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Trevi Pools and Spas does not warrant that the Website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

To the fullest extent permitted by law, Trevi Pools and Spas, its affiliates, directors, employees, agents, or licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your use or inability to use the Website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Website; or (d) any bugs, viruses, trojan horses, or the like transmitted to or through the Website by any third party.

8. Indemnification

You agree to indemnify, defend, and hold harmless Trevi Pools and Spas, its affiliates, directors, officers, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Website, your violation of these Terms, or your infringement of any rights of any other person or entity.

9. Termination

We reserve the right, in our sole discretion, to terminate or suspend your access to the Website, without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users of the Website, us, or third parties, or for any other reason.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in Kelowna, British Columbia, Canada.

11. Changes to Terms

Trevi Pools and Spas reserves the right to modify or update these Terms at any time, effective upon posting the revised Terms on this Website. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically for any updates.

12. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

13. Contact Information

If you have any questions or concerns about these Terms or the Website, please contact us at:

Trevi Pools and Spas
151 Adams Rd #3
Kelowna, BC V1X 7S4
Canada
Email: [email protected]